Shipping Policy
Q: How long does shipping take?
A: Shipping usually takes 7–15 business days depending on location.
Q: Do you ship internationally?
A: Yes, we ship worldwide with standard and expedited options.
Q: Can I track my order?
A: Yes, tracking details are provided once your order is shipped.
Q: How much does shipping cost?
A: Shipping cost varies by location and order weight.
Q: Do you offer free shipping?
A: Yes, free shipping is available for orders over $50.
Q: What if my order is delayed?
A: Please contact our support team; we will assist promptly.
Q: Can I change my shipping address?
A: Address changes must be requested before the order is shipped.
Q: Do you provide shipping insurance?
A: Yes, shipping insurance is available for select orders.
Q: What carriers do you use?
A: We use reliable carriers like DHL, FedEx, and local postal services.
Q: Can I combine multiple orders for shipping?
A: Currently, each order is shipped separately to ensure timely delivery.
Q: How are fragile items handled?
A: Fragile items are carefully packaged to prevent damage during shipping.
Q: What if my package is lost?
A: Contact us immediately; we will track and resolve the issue.
Q: Can I cancel my order after shipping?
A: Orders cannot be canceled once shipped; please check our return policy.
Q: Are there any shipping restrictions?
A: Some products may have shipping restrictions based on destination laws.
Q: How do I know my order has shipped?
A: You will receive an email notification with tracking details once shipped.